Responsible Gaming
Gambling Should Be Entertainment
At Eleven Spices, we believe betting should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. Betting apps and sports wagering should only be used with money you can afford to lose. Always gamble within your means and for fun.
Age Verification
You must be 18 years of age or older to use betting apps and gambling services in the United Kingdom. If you are under 18, please do not access or use any gambling platforms. Parents and guardians are encouraged to monitor young people's online activity and discuss the risks of gambling.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Spending more time and money on gambling than intended
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Feeling anxious, irritable, or restless when unable to gamble
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Lying about the extent of gambling activity
- Experiencing relationship problems due to gambling
Self-Help Tools and Controls
Most reputable betting apps offer built-in responsible gambling tools. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you are willing to lose during a set period
- Betting Limits: Cap the size of individual bets you can place
- Reality Checks: Enable pop-up reminders of how long you have been gambling and how much you've spent
- Time-Outs: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Voluntarily exclude yourself from a specific betting app or multiple operators
Support Organizations in the UK and Beyond
If you need help with problem gambling, the following organisations provide free, confidential support:
United Kingdom
- GamCare: www.gamcare.org.uk – Free counselling and support for problem gambling. Telephone: 0808 8020 133
- GamStop: www.gamstop.co.uk – National self-exclusion scheme allowing you to opt out of all licensed UK gambling operators for up to five years
- National Problem Gambling Clinic: Specialised NHS treatment service in London for those experiencing severe gambling harm
International Support
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org – National Problem Gambling Helpline: 1-800-522-4700
- Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): German health authority providing information and support for problem gambling
Need Help? Reach Out Today
Problem gambling is a serious issue, but help is available. If you or someone you know is struggling with gambling, please don't hesitate to contact one of the organisations listed above. Support is free, confidential, and available 24/7.
Your wellbeing is more important than any bet. Seek help today.